Effective Date: 2026/05/26

Welcome to SION Advanced (“SION Advanced”, “we”, “our”, or “us”).

We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or engage with our services relating to aluminium glazing systems, garage doors, and glass balustrades.

1. Information We Collect

We may collect and process the following personal information:

  • Full name
  • Company name (where applicable)
  • Contact details, including phone number and email address
  • Physical or installation address
  • Project details and property information
  • Quotations and order information
  • Payment and invoicing details
  • Communications submitted through our website, email, or social media channels
  • Technical information such as IP address, browser type, and website usage data

2. How We Collect Information

We collect information when you:

  • Submit an enquiry through our website
  • Request a quotation
  • Contact us via email, phone, or social media
  • Purchase products or services from us
  • Subscribe to marketing communications
  • Browse our website using cookies or similar technologies

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotations
  • Supply, deliver, and install our products and services
  • Communicate regarding projects, deliveries, or installations
  • Process payments and issue invoices
  • Improve our website, products, and customer experience
  • Send marketing or promotional communications where permitted by law
  • Comply with legal and regulatory obligations

4. Sharing of Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

  • Installation teams and subcontractors
  • Delivery and logistics providers
  • Payment processors and financial institutions
  • Professional advisors and service providers
  • Government or regulatory authorities where required by law

We do not sell your personal information to third parties.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance. Cookies help us understand how visitors use our website and allow certain website functions to operate correctly.

You may disable cookies in your browser settings, although some parts of the website may not function properly.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and operational requirements.

8. Your Rights

In terms of POPIA, you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of personal information where applicable
  • Object to certain processing activities
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices or content of those external websites.

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

SION Advanced
 Website: sionadvanced.com
 Email: gustav@sionadvanced.com
 Phone: +270825678830
 Address: 25 Daventry Lane, Modderfontein